Property privacy notice
Real Estate Management System — Demo keeps the personal data of people who ask about, buy, rent or let property with us. This notice says what we keep, why, who sees it, for how long and how to complain.
What we collect
Your name, phone number and e-mail; what you are looking for and your budget; calls, messages and site visits; for a booking or a lease also the applicants, PAN, address, nominee, loan and payment details, and the documents you give us. Aadhaar is never needed; if you give a copy as an address proof we keep only its last four digits.
Why
To answer your enquiry, show you properties, make and manage your booking or lease, raise demands and receipts, meet tax and property laws, and — only if you agree — send you offers.
Who sees it
The staff handling your enquiry or booking, and accounts or legal staff where the work needs it. Channel partners see only the leads they registered; a lender sees your data only if you agree. Every opening of a phone number, PAN or bank account is logged.
Your choices
You agree separately to being contacted about your enquiry, to offers, to sharing with a channel partner or a lender, and to tracking of the pages we share with you. You can withdraw any of them at once in the portal or by replying STOP to our messages.
How long we keep it
| Leads that never became a deal (after the last contact) | 24 months |
| Locations of visit check-ins | 12 months |
| Call recording links | 12 months |
| Website enquiries | 24 months |
| Tenants' police-verification scans (after the lease ended) | 12 months |
| Ledgers, invoices, receipts (kept for tax law) | 96 months |
| Buyers' KYC (life of the booking and after) | 96 months |
| Channel partners' KYC (after the last payout) | 96 months |
Your rights
You may ask for a copy of your data, a correction, its erasure (records the law makes us keep stay, with the least details), to name a nominee, or raise a grievance. We answer within 30 days.
Grievance officer
Our grievance officer
If you are not satisfied with our answer you may complain to the Data Protection Board of India.
This product helps the business with its duties under the Digital Personal Data Protection Act, 2023; it does not certify that the business complies.